Terms & Conditions
Last updated: May 2026
1. Introduction
Welcome to Book Alinda. These Terms and Conditions govern your use of our website and services.
By accessing or using our platform, you agree to comply with these Terms.
If you do not agree, please discontinue use immediately.
2. Definitions
Company :
Book Alinda, 2nd Floor, 100B NSC Bose Road, Kolkata 700040.
Service :
The Book Alinda website and related services.
Device :
Any device used to access the Service.
Affiliate :
Any entity under common control with the Company.
Country :
India.
3. User Responsibilities
You agree not to:
- Use the Service for fraudulent or unlawful purposes.
- Infringe intellectual property rights.
- Attempt to disrupt or damage the website’s functionality.
4. Purchases
- Orders must be placed with accurate information.
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The Company reserves the right to refuse or cancel orders suspected of fraud.
5. Privacy Policy
We respect your privacy. Please review our Privacy Policy for details on how we collect,
use, and protect your data.
Key points:
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Personal data (name, phone, address) is collected to process orders.
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Payment details are encrypted and never stored.
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You may opt in/out of promotional communications, including WhatsApp notifications.
You may request deletion of your data by contacting us.
6. WhatsApp Communications
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Nature of Messages:
Order updates, service notifications, and optional promotional offers.
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Opt-Out:
You may withdraw consent anytime by contacting customer support.
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Safety:
Book Alinda will never request sensitive details via WhatsApp.
7. Liability & Disclaimers
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The Service is provided “AS IS” and “AS AVAILABLE” without warranties.
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The Company is not liable for indirect, incidental, or consequential damages.
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Liability is limited to the amount paid by you for the Service.
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Force Majeure: We are not responsible for delays or failures caused by events
beyond our control (natural disasters, strikes, internet outages, etc.).
8. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction
of the courts in Kolkata, West Bengal.
9. Changes to Terms
We may update these Terms at our discretion.
10. Contact Us
Privacy Policy
Last updated: May 2026
Book Alinda (“Company”, “We”, “Us”, “Our”) values your privacy.
This Privacy Policy explains how we collect, use, and protect your
personal information when you use our website and services.
1. Information We Collect
We collect information to provide and improve our services:
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Personal Information:
Name, phone number, address, feedback.
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Transaction Details:
Shipping address, payment confirmation.
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Automated Data:
IP address, browser type, device ID, usage patterns, cookies.
2. How We Collect Information
We collect information when you:
- Make a purchase.
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Participate in promotions, surveys, or contests.
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Browse our website or interact with services.
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Communicate with customer support (including WhatsApp).
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Provide feedback.
3. Use of Information
Your information helps us:
- Process and deliver orders.
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Send confirmations, updates, and promotional offers.
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Personalize your shopping experience.
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Fulfil legal obligations and protect company rights.
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Communicate regarding your account or inquiries.
4. Information Sharing
We do not sell or rent your personal data.
Information may be shared only with:
- Trusted partners (shipping companies).
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Alliance partners providing services on our behalf.
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Law enforcement when required by law.
5. Data Retention
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Transaction records may be retained for up to 7 years
to comply with tax and legal requirements.
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Other personal data is retained only as long as necessary
for service delivery or dispute resolution.
6. Your Rights
Depending on applicable law (including GDPR/CCPA), you may:
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Access, update, or correct your information.
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Opt in/out of promotional communications.
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Request deletion of your data.
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Withdraw consent at any time.
7. Security
We use industry-standard safeguards:
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Restricted access to personal data.
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Regular security measures.
8. Children’s Privacy
Our services are not directed to children under 13.
If you are under 18, parental consent is required.
9. WhatsApp Communications
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Consent Required:
You must opt in to receive WhatsApp updates.
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Types of Messages:
Order updates, service notifications, promotional offers.
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Opt-Out:
You may withdraw consent anytime.
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Safety:
We will never request sensitive details via WhatsApp.
10. Changes to Policy
We may update this Privacy Policy at our discretion.
11. Contact Us
